Frequently Asked Questions

  • Occupational Health Services (OHS) provides free, high-quality medical services for Tufts University employees, faculty and staff for work-related illnesses and injuries.  We provide work-related vaccinations, health screenings, medical clearances for respirator use, medical clearances for animal workers, and work-injury management.  The services are provided by licensed physicians, nurse practitioners, and registered nurses. 

  • ​​​​​​You can get any vaccinations that will protect you from work-place hazards. Examples are: Hepatitis B shots for those who may have contact with blood or body fluids (researchers, dental staff, etc.); rabies vaccinations for people working with high-risk animals; and tetanus for those working with animals (animal care techs, etc.).

  • ​​​​​​No, this is a free service for all Tufts University faculty, staff and employees.

    • Please make an appointment by calling 617-627-6500 or emailing us at occupationalhealth@tufts.edu.
    • If you have a work-injury, you may walk in to OHS to report an incident or call OHS.
  • ​​​​​​OHS is open from 7:30 am – 3:30 pm, Monday – Friday.

    • If you have a serious injury, call TUPD at 617-627-6911 and go to the nearest Emergency Department immediately.
    • If it is a minor injury and immediate treatment is not needed, call OHS the next business day and ask to speak to a nurse.
    • If you are in a research lab an have an exposure, please call the Exposure Response Call Center (ERCC) at: 1-866-360-8100.
    • If you have a serious injury such as eye injury, chest pain, loss of consciousness, or other serious injury- call TUPD immediately at: 617-627-6911 and go to the nearest Emergency Department.
    • If this is not an emergency, you may go to OHS or call for evaluation.
    • The clinician will evaluate your injury, provide first aid, make necessary referrals, and help you with the process of filing an incident report.
    • The clinician will either provide treatment or help you get the proper treatment you need to get back to work as quickly and safely as possible.
    • You must complete an Accident/Incident report and send to Risk Management.
    • No, you are not obligated to go to OHS following a work-place injury. However it is conveniently located on campus, and we will help you file an incident report and make a workers compensation claim.
    • If you are seen by your own physician, please call OHS after your appointment to ensure that you have all the information you need and have approval for any further treatment.
    • On the Medford campus, we are in the Steve Tisch Athletic Facility, 161 College Ave, Suite 130.  We share space with Jumbo Health Center.
    • On the Boston campus we are not yet set up for on-site services.  Please call OHS for assistance.
    • On the Grafton campus, OHS is the Administration Building, ground floor.
    • On the SMFA campus, we do not have an OHS office. Please call OHS for assistance.
    • Yes, your personal medical information is kept private in OHS and not shared with your supervisor, human resources, or anyone else.  Only OHS staff have access to any information you provide.
    • If you have a work-related injury or illness, the only information that is shared with anyone is strictly related to the injury itself: the nature of the injury, what could be improved in the workplace so it doesn’t happen again, and when you will be able to return to work.
    • If you have restrictions limiting your ability to do your job following an injury, OHS will work with your manager to determine if they can accommodate those restrictions when you return to work.  The goal is to get you to return to work safely.
    • If you are sick, please stay home and call your supervisor.  If you believe this is work-related, please call OHS to get evaluated.   If not work-related, call your doctor.
    • If you have COVID symptoms, please follow the COVID testing protocol.  Link here: If You Are Sick | Coronavirus (COVID-19) (tufts.edu)
    • OHS deals exclusively with work-related illnesses and injuries.  We provide health screenings, vaccinations, and consultations to help you avoid getting hurt at work.
    • Jumbo Health Center provides primary care and urgent care that is NOT work-related.
    • Both services are provided at no cost to you.
    • OHS and Jumbo Health do not share information regarding employees.  They have completely separate medical record and scheduling systems.
    • It will save you time and is very convenient when seeking medical attention.
    • We are here to make your job healthier and safer
    • There is no cost to you for the service