Frequently Asked Questions

  • Occupational Health Services (OHS) offers free, high-quality medical services to Tufts University faculty and staff in the event of a work-related illness or injury. We provide work-related vaccinations, health screenings, medical clearances for respirator use, medical clearances for those working with research animals, and work-injury management.

    OHS also offers same-day services such as evaluation of illness while at work and diagnostic testing such as rapid strep and flu tests. The services are provided by licensed physicians, nurse practitioners, and registered nurses. See the complete list of services here.

  • See the full list of services offered here.

    • It will save you time and is very convenient when seeking work-related medical attention and same-day visit
    • We are here to make your job safer and you healthier
    • There is no cost to you for the services
    • On the Medford campus, we are in the Student Health Services building, 124 Professor Row, lower-level
    • On the Boston campus, we are located at 75 Kneeland St, 6th floor, Suite 602.
    • On the Grafton campus, OHS is in the Administration Building, Room 103.
    • On the SMFA campus, we do not have an OHS office. Please utilize the Boston office.
  • ​​​​​​OHS is open from 7:30 am – 3:30 pm, Monday – Friday.

    We are closed on weekends and University Holidays

  • ​​​​​​No, this is a free service for all Tufts University faculty, staff and employees.

    • To make an appointment at any campus location, please call 617-627-6500 or email us at occupationalhealth@tufts.edu.
    • If you have a work injury, you may walk into an OHS location to report an incident or call OHS at 617-627-6500
    • If you cannot walk and need transportation to come to the occupational health appointment, please contact the Tufts University Police Department (TUPD) or call us at 617-627-6500
    • If you have an injury, call TUPD at 617-627-6911 and/or go to the nearest hospital emergency department immediately.
    • If it is a minor injury and immediate treatment is unnecessary, call OHS at 617-627-6500 the next business day and ask to speak to a nurse.
    • If you are in a research lab and have been exposed to toxic substances, please call the Exposure Response Call Center (ERCC) at 1-866-360-8100.
    • If you have a serious injury such as an eye injury, chest pain, loss of consciousness, or other serious injuries, call TUPD immediately at 617-627-6911 and go to the nearest hospital emergency department.
    • If your injury is not an emergency, please notify your supervisors. They will assist you in completing an Accident/Incident Report, which will be forwarded to Risk Management.
    • You may go to an OHS clinic or call 617-627-6500 for evaluation.
    • The clinician will evaluate your injury, provide first aid, make necessary referrals, 
    • The clinician will either provide treatment or help you get the proper treatment so that you can get back to work as quickly and safely as possible.
    • You are not obligated to go to OHS following a workplace injury. However, OHS has convenient locations on the Medford/Somerville, Boston Health Sciences, and Grafton campuses. Your supervisors will assist you in completing an Accident/Incident Report, which will be forwarded to Risk Management.
    • If your physician sees you, please call OHS after your appointment to ensure that you have all the information you need and have approval for any further treatment.
    • Yes, your personal medical information is kept private in OHS and not shared with your supervisor, human resources, or anyone else.  Only OHS staff have access to any information you provide.
    • If you have a work-related injury or illness, the only information that is shared with anyone is strictly related to the injury itself: the nature of the injury, what could be improved in the workplace so it doesn’t happen again, and when you will be able to return to work.
    • If your restrictions limit your ability to do your job following an injury, OHS will work with your manager to determine if they can accommodate them when you return to work.  The goal is to get you to return to work safely.
    • If you are sick, please stay home and call your supervisor. If you believe this is work-related, please call OHS to get evaluated. If it is non-work-related, contact your doctor.
    • If you have COVID-19 symptoms, please follow the COVID-19 testing protocol.  Link here: If You Are Sick | Coronavirus (COVID-19) (tufts.edu)