Frequently Asked Questions
Occupational Health Services (OHS) offers free, high-quality medical services to Tufts University faculty and staff in the event of a work-related illness or injury. We provide work-related vaccinations, health screenings, medical clearances for respirator use, medical clearances for those working with research animals, and work-injury management.
OHS also offers same-day services such as evaluation of illness while at work and diagnostic testing such as rapid strep and flu tests. The services are provided by licensed physicians, nurse practitioners, and registered nurses. See the complete list of services here.
- It will save you time and is very convenient when seeking medical attention.
- We are here to make your job safer and you healthier
- There is no cost to you for the services
- On the Medford campus, we are in the Steve Tisch Athletic Facility, 161 College Ave, Suite 130.
- On the Boston campus, we are located at 75 Kneeland St, 6th floor, Suite 602.
- On the Grafton campus, OHS is the Administration Building, ground floor.
- On the SMFA campus, we do not have an OHS office. Please call OHS at 617-627-6500 for assistance.
OHS is open from 7:30 am – 3:30 pm, Monday – Friday.
No, this is a free service for all Tufts University faculty, staff and employees.
- To make an appointment at any of our campus locations, please call 617-627-6500 or email us at firstname.lastname@example.org.
- You can also schedule an appointment at the Medford/Somerville campus location by using our online scheduler.
- If you have a work-injury, you may walk into an OHS location to report an incident or call OHS at 617-627-6500.
- If you have an injury, call TUPD at 617-627-6911 and/or go to the nearest hospital emergency department immediately.
- If it is a minor injury and immediate treatment is not needed, call OHS at 617-627-6500 the next business day and ask to speak to a nurse.
- If you are in a research lab and have exposure to any toxic substances, please call the Exposure Response Call Center (ERCC) at 1-866-360-8100.
- If you have a serious injury such as eye injury, chest pain, loss of consciousness, or other serious injuries call TUPD immediately at 617-627-6911 and go to the nearest hospital emergency department.
- If your injury is not an emergency, you may go to an OHS clinic or call 617-627-6500 for evaluation.
- The clinician will evaluate your injury, provide first aid, make necessary referrals, and help you with the process of filing an Accident/Incident Report which you must complete and send to Risk Management.
- The clinician will either provide treatment or help you get the proper treatment you need to get back to work as quickly and safely as possible.
- You are not obligated to go to OHS following a workplace injury. However, OHS has convenient locations on the Medford/Somerville, Boston health sciences, and Grafton campuses, and OHS clinicians will help you file an Accident/Incident Report with Risk Management and make a workers’ compensation claim.
- If you are seen by your physician, please call OHS after your appointment to ensure that you have all the information you need and have approval for any further treatment.
- Yes, your personal medical information is kept private in OHS and not shared with your supervisor, human resources, or anyone else. Only OHS staff have access to any information you provide.
- If you have a work-related injury or illness, the only information that is shared with anyone is strictly related to the injury itself: the nature of the injury, what could be improved in the workplace so it doesn’t happen again, and when you will be able to return to work.
- If you have restrictions limiting your ability to do your job following an injury, OHS will work with your manager to determine if they can accommodate those restrictions when you return to work. The goal is to get you to return to work safely.
- If you are sick, please stay home and call your supervisor. If you believe this is work-related, please call OHS to get evaluated. If not work-related, call your doctor.
- If you have COVID symptoms, please follow the COVID testing protocol. Link here: If You Are Sick | Coronavirus (COVID-19) (tufts.edu)